Our Commitment

PRIVACY POLICY

Last updated: August 27, 2026

  1. Controller

The controller responsible for processing personal data on this website is:

Lotus Media UG (haftungsbeschränkt)
Brucknerstr. 119A
42655 Solingen
Germany

Represented by Managing Director: Petra Hommrich

Email: support@freedompuzzlebooks.com

  1. General Information

We process personal data only where necessary to provide and secure this website, respond to inquiries, comply with legal obligations, or protect our legitimate interests.

This website does not offer user accounts, direct purchases, newsletters, comments, or contact forms. All book purchases take place through external Amazon websites.

  1. Website Hosting and Server Log Data

This website is created and hosted using services provided by Hostinger. When you access the website, technical information may be processed automatically to deliver the website and maintain its security and stability.

This information may include:

  • IP address

  • date and time of access

  • requested page or file

  • referring website

  • browser type and version

  • operating system

  • device information

  • access status and transferred data volume

The processing is based on Article 6(1)(f) GDPR. Our legitimate interests are the secure, stable, and efficient operation of this website and the prevention of misuse.

Hostinger processes relevant data on our behalf as a service provider. Technical log data is retained only for as long as necessary for website operation, troubleshooting, security, and abuse prevention, unless a longer retention period is required by law.

Further information about Hostinger’s data practices is available at:

https://www.hostinger.com/legal/privacy-policy

  1. Aggregated Website Statistics

Hostinger provides built-in website traffic statistics using Cloudflare infrastructure. According to Hostinger, this feature does not use cookies, does not use third-party tracking integrations, and does not collect personal data. It provides aggregated information such as session numbers, visitor countries, and device categories.

We have not connected Google Analytics, Google Tag Manager, Meta Pixel, Hotjar, AdSense, or any comparable marketing or tracking service to this website.

  1. Contact by Email

If you contact us by email, we process the information you provide in order to respond to your inquiry. This may include your name, email address, message content, the relevant book title, and any other information you voluntarily provide.

For inquiries related to an existing or potential contractual relationship, processing is based on Article 6(1)(b) GDPR. For general questions, corrections, permissions, or publishing inquiries, processing is based on Article 6(1)(f) GDPR. Our legitimate interest is responding appropriately to communications concerning our publications and business activities.

Our email service is provided by IONOS. IONOS may process email and related technical data on our behalf in connection with providing the mailbox and email infrastructure.

Email correspondence is deleted when the relevant inquiry has been completed and continued storage is no longer necessary. Data may be retained for longer where required by statutory retention obligations or where necessary to establish, exercise, or defend legal claims.

Please do not send sensitive personal information unless it is necessary for your inquiry.

  1. Cookies and Similar Technologies

We do not use cookies for advertising, personalized marketing, cross-site tracking, or third-party analytics.

The website provider may use technically necessary technologies where required to deliver, secure, or operate the website. Such technologies are not used by us to create advertising profiles or track visitors across unrelated websites.

If tracking, analytics, newsletter, shop, or other optional integrations are added in the future, this Privacy Policy and any required consent mechanism will be updated before those services are activated.

  1. Links to Amazon and Other External Websites

This website contains links to external websites, particularly Amazon product pages and the Freedom Puzzle Books author page on Amazon.

A standard external link does not transmit data to the linked provider until you click it. When you follow an external link, you leave our website. The operator of the destination website is independently responsible for any subsequent processing of personal data.

Please consult the privacy information provided by Amazon or the relevant external website before using its services.

  1. Recipients of Personal Data

Personal data is disclosed only where necessary for the purposes described in this Privacy Policy.

Potential recipients include:

  • Hostinger as the website hosting and infrastructure provider

  • IONOS as the email service provider

  • technical service providers acting on our behalf

  • public authorities, courts, or legal advisers where disclosure is legally required or necessary to protect legal rights

Our service providers process personal data under contractual and data-protection obligations.

  1. International Data Transfers

Some service providers or their subprocessors may process data outside the European Economic Area. Where this occurs, transfers are made only where a valid legal basis and appropriate safeguards are in place, such as an adequacy decision by the European Commission or approved Standard Contractual Clauses.

  1. Data Retention

We retain personal data only for as long as necessary for the purpose for which it was collected.

The applicable retention period depends on the type of data, the purpose of processing, statutory retention obligations, security requirements, and whether the data is required to establish, exercise, or defend legal claims. Data is deleted or anonymized when continued retention is no longer necessary.

  1. Your Rights

Subject to the conditions of the GDPR, you may have the right to:

  • request access to your personal data

  • request correction of inaccurate or incomplete data

  • request deletion of your personal data

  • request restriction of processing

  • receive personal data you provided in a portable format

  • object to processing based on legitimate interests

  • withdraw consent at any time where processing is based on consent

  • lodge a complaint with a data protection supervisory authority

Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

To exercise your rights, contact:

support@freedompuzzlebooks.com

  1. Right to Object

Where personal data is processed on the basis of Article 6(1)(f) GDPR, you have the right to object to that processing on grounds relating to your particular situation.

We will stop processing the relevant data unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or unless processing is necessary to establish, exercise, or defend legal claims.

  1. Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data violates applicable data protection law.

The supervisory authority responsible for our registered office is:

Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen
Postfach 20 04 44
40102 Düsseldorf
Germany

Website: https://www.ldi.nrw.de

  1. Data Security

We use appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure. The website is delivered using encrypted HTTPS connections.

No method of internet transmission or electronic storage can provide absolute security.

  1. Changes to This Privacy Policy

We may update this Privacy Policy where legal requirements, website functions, or service providers change. The current version is always published on this page, together with its revision date.